Managed Services

Managed NOC Support Services

For Enterprises

– End to End Network Support
– 24x7x365 Support (Options: Tickets based, fixed tickets per month)
– Proactive and/or Reactive Customer Support
– On Site Support for Critical Outages

For Vendors/OEMs

NETS can provide First and Second level support (L1/L2) to equipment manufacturers/OEM vendors, which includes 9×5 telephonic and email support, with onsite engineer availability on need basis.

NETS can also provide customer support several technology areas such as Unified Communications &  collaboration, Routing & Switching, Network appliances and CPEs from various vendors.

For critical technical issues which cannot be resolved with remote support, NETS team can provide onsite support services to its customers in MEA (*) region with a Service Level Agreement of 4 hours.

Cisco Umbrella Security

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet wherever users go.

Cisco Umbrella uses the internet’s infrastructure to block malicious destinations before a connection is ever established. By delivering security from the cloud, not only do you save money, but we also provide more effective security.

Cisco Umbrella Security comes in THREE packages

• Professional package (ideal for SMEs)
• Insights package (ideal for mid-sized companies)
• Platform package (best for advanced security needs)

With Professional package, you can block ransomware, malware, phishing, and protect users anywhere they go, on and off the corporate network; Stop malicious domain requests and IP responses at the DNS-layer, over any port or protocol

With Insights, add more to block direct IP connections at the IP-layer
Identify targeted attacks by comparing local vs. global activity; Manage shadow IT and cloud use by discovering apps and providing vendor and risk details, plus blocking risky apps; Proxy risky domains for URL and file inspection using AV engines and Cisco Advanced Malware Protection (AMP)

With Platform package,  you get enforcement APIs; Deploy pre-built integrations that work with 10+ security providers – including Splunk, FireEye, and Anomali; Leverage custom API to easily integrate with other systems and much more.

Cisco Web & Email Security

Cisco Managed Web Security Services can control access to websites and provider greater protection against email threats by enforcing user defined policies. Cisco’s analysis engines deliver continual industry-leading antimalware and zero-day threat protection against web-based attacks.  Cisco Advanced Malware Protection (AMP) protects against advanced malware and tracks file disposition over time to see where malicious files travel.

Cisco Access Security (CAS) provides protection for the growing risks created multiple applications and centralized management and reporting can provide increased visibility into web usage and threat information.

How do you benefit from Cisco managed web security solution?

• Granular web use policies: Set and enforce across the entire environment for applications, websites and specific webpage content.
• Easy to integrate: With flexible network integration options, you can connect Cisco Cloud Web Security (CWS) to your existing infrastructure.
• Real-time threat intelligence: Analysis engines deliver industry-leading antimalware and zero-day threat protection from web-based attacks. Our advanced global threat telemetry network continuously updates Cisco CWS to protect against the latest threats.
• Centralized management and reporting: Increased visibility into web usage and threat information.

Cisco Meraki Wireless Services

Establish a seamlessly connected wireless workspace, fully managed by Cisco cloud

Cisco Meraki product portfolio is a system of APs, switches, appliances and software that are designed to be centrally managed from the cloud. The feature-rich, easy-to-use Meraki cloud architecture can enable you to solve new business problems as they arise while reducing operating costs.

Managed Wireless Solution using Meraki is the ideal choice for enterprise networks, to provide secure connectivity, Site-to-site auto VPN between branches with traffic shaping prioritizes mission critical web applications

How do you benefit from Cisco Meraki Managed Services Solution?

• High throughput wireless network with a growing user base
• Consistent policies across wireless and wired networks
• Delivered an improved wireless experience while integrating into existing infrastructure
• Solutions including BYOD, site-to-site VPN, location analytics, and wireless security are available “out-of-the-box”, and can be deployed to organizations of all size with minimal operational cost and complexity

Cisco Webex Conferencing

Create a Collaborative and Productive Web Meeting Experience for different Functions: SALES & MARKETING, FINANCE, HUMAN RESOURCES

• Deliver presentations & Sales meetings
• Give Product Demos product demos
• Make Product announcements & solutions
• Conduct review meetings
• Facilitate Training sessions
• Provide Online Customer support

How do you benefit from Cisco Webex Conferencing Solution?

• Fast, effective and secure collaboration between students, lecturers and colleagues.
• Presentations are tailored by integrating multimedia, sharing files and encouraging real time interaction.
• Enhance communication between students and lecturers by offering online office hours – encouraging more flexible and regular contact.
• Reduce costs and increase collaboration externally by enabling academics to share research and projects.
• WebEx can be integrated with your existing technology and virtual learning environment